Build Better Chatbots by Rashid Khan & Anik Das
Author:Rashid Khan & Anik Das
Language: eng
Format: epub
Publisher: Apress, Berkeley, CA
Here are some do’s: Can be used to showcase products
Can be used as an onboarding process
Here are some don’ts: Don’t send a lot of carousels at once. If more than ten carousels have been sent to user, you need to evaluate the decision-making of the user.
Multimedia Messages
Some chatbot platforms support sending different kinds of multimedia messages such as images, videos, files, and so on. These elements can be used to send images of products, PDFs of bills, and so on, to create a great user experience.
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